Event Data.Gov.in

We welcome you to participate in the Online Hackathon on Data-driven Innovation for Citizen Grievance Redressal organised by the Department of Administrative Reforms & Public Grievances (DARPG) of the Ministry of Personnel, Public Grievances & Pensions.

DARPG invites the participants to address challenges related to citizen grievance redressal using data-driven solutions. The hackathon shall make available anonymised, curated and structured datasets of grievance reports submitted by citizens for the participating teams to analyse, study and utilise to develop various kinds of innovative solutions to be adapted and implemented by DARPG as per its requirements

The participating teams may address one or multiple Problem Statements defined by the organiser and submit innovative products and services as specified for each Problem Statement. These products and services may involve automation of speech-to-text transcription in various Indian languages, development of AI/ML models for various purposes such as chatbots or topic clustering, mechanisms for grievance classification and monitoring, as well as UI/UX additions and enhancements for existing software systems implemented by DARPG.

Participation open for challenge :

Top 3 most innovative solutions will be awarded the following prizes:

• Rs. Two Lakh for the most innovative data-driven solution;

• Rs. One Lakh for the second most innovative data-driven solution; and

• Rs. Fifty Thousand for the third most innovative data-driven solution.

Each participating team may have up to 5 members, all of whom must be at least 18 years old. The participants may be students or researchers, or associated with Indian startups and companies.

Registered participants will be provided access to anonymised citizen grievance datasets to prototype their solutions for the selected Problem Statement. The most innovative and promising prototypes will be publicly recognised and will be considered for further development and implementation by the DARPG to improve the experience and performance of Citizen Grievance Redressal systems of Government of India.

Participation

• . This Contest is open for the following :

  • Students/Research Scholars/Individuals

  • Indian Start Ups/Indian Companies (Registered Company name and its registration number required)

• Participant(s) must be of minimum 18-years.

• Participants can form teams – ideally heterogeneous, consisting of people with different skill sets – up to a maximum of five members including the Team Lead.

• Minimum team composition must be at least one including the Team Lead

• Employees and relatives of NIC and DARPG are not allowed to participate in this Hackathon.

Registration

• All participants must register at Janparichay : Link. A registered user can directly login at https://event.data.gov.in and submit required details to participate in the Hackathon. It is expected that the participants would submit accurate and uo-to-date details and they have to confirm this before submission.

• A team leader and each team member can be part of only one team. Any one of the team members can create a team for participation.

Structure of the Online Hackathon

• Event will be conducted online.

• Participation would be open for Students, Research Scholars, Individuals, Indian Start Ups and Indian Companies.

• There would be time of 45 days from the launch of the Hackathon to register and submit solution prototype.

• Interested candidates would access the event registration and submission links at https://event.data.gov.in.

• DARPG would provide citizen grievance datasets (anonymized and hashed) from 1st January 2023 to Hackathon registrants, which can be accessed from challenge https:// event.data.gov.in/challenge/darpg-challenge-2024

• Before submission of solution prototype, participants have to upload their code in GIT (https://www.github.com) repository and an optional demo/product video on YouTube.

• For online submissions, following items are to be shared for evaluation by DARPG:

  • Link to the Solution Source Code Repository Product Demo/ Features

  • Video Link (Optional)

  • Project Presentation in PDF

  • Project File/Report or other Document in PDF (if any)

  • In case of UI/UX designs SVG File(s)

• Potential solution prototypes would be selected by eminent Jury comprising experts from Government, Academia, Community, Industry, etc., which is to be identified and notified by DARPG. Shortlisted participants may be called for presentation of the panel.

• Selected entries from online challenge would be given a certificate and all shortlisted entries would be given appreciation certificate. All the participants would be given certificate of participation to be downloaded from the submission portals.

• DARPG would consider to plan for next steps to take the selected solution prototypes forward and decide on further adoption strategy for selected entries.

There are five problem statements for the Hackathon. Link to the datasets will be available after registration on challenge page. The problem statements are as following :

Winners will get following prizes :

These terms and conditions govern the Online Hackathon on Data-driven Innovation for Citizen Grievance Redressal. By participating in the event, one is deemed to have accepted terms and conditions mentioned below as well as the terms of use of the OGD Platform India.

General Terms & Conditions

Please read these Terms and Conditions carefully as they apply for the Hackathon. To be eligible to participate and declare as shortlisted or winners in the Hackathon, the participants must accept these Terms and Conditions:

• The participating teams may address one or multiple Problem Statements defined by the organiser and submit innovative products and services as specified for each Problem Statement.
• Participants must not provide any false information in the registration and team creation process.
• Participants must keep their contact information accurate and up-to-date.
• Only a single MyGov/Janparichay/OGD account is permitted for an individual or a team. If more than one account exists for the same candidate then it will automatically result in disqualification of the candidate.
• As a part of the submission, the contestant certifies the originality and ownership of the application as detailed/described in the documentation uploaded at the time of submission.
• The participant(s) must ensure that his/her/their work has not been previously published or awarded.
• If the participants are acting within the scope of their employment, as an employee, contractor, or agent of another party, then the participants warrant that such party has full knowledge of the actions of the participants and has consented thereto, including the potential receipt of a prize/certificate. The participants’ further warrant that their actions do not violate the employer’s or company’s policies and procedures.
• The participants will ensure code is free from viruses or malware.
• The participants will not use this contest to do anything unlawful, misleading, malicious, or discriminatory.
• The winning applications must be maintained in working condition by the contestant(s) for a period of one year. No functional enhancements are expected, but all bugs identified according to the description in the documentation should be fixed immediately on reporting.
• If any participant is determined to have violated the terms of the contest, DARPG/NIC have all rights to disqualify the participant without prior notice.
• If the Applications shortlisted do not meet the expectations of the Jury, Jury has the discretion and the right, not to confer an award in one or more categories/ subcategories.
• The Jury’s decision is final and cannot be challenged.
• If required, DARPG may change the terms and conditions.
• The organizers reserve the right in their sole discretion to withdraw participation of any individual/team from the event or reject any submission at any point of time during the process

Evaluation and Rating Criteria

All applications will be rated on the parameters listed below

• Concept: The submission must offer a disruptive and unique citizen-centric concept;

• User Experience: The submission must offer a convenient user interface with simple navigation;

• Responsive (No Lag): The submission must respond instantly to user inputs;

• Quality: The submission must be a functional prototype;

• Sustenance: The team must adequately demonstrate a plan for updation, sustenance and continuing usability of the submitted prototype; and

• Technology: The submission must harness emerging technologies like AI, ML, Blockchain etc.